Based on our business philosophy, our overall basic policy is defined as follows:
“ We aim to be an attractive company that pursues the improvement of customer and employee satisfaction, with trusting relationships with suppliers and customers forming the basis of our corporate activities.” In addition to observing laws, regulations, and social norms on the basis of this overall basic policy, we set and implement goals and management programs for the following items and continuously improve the effectiveness of management systems.
Set improvement goals for each department and make an effort to achieve them.
Strive to understand customer needs, provide services and products that meet expectations, and aim at improving customer satisfaction.
Strive to observe environmental regulations and other environmental guidelines and set the following themes to prevent pollution:
Promote the growth of all members who work in our company and encourage their participation in management.
We make this policy available externally.
The MATSUO group is ISO9001 and ISO14001 accredited.