Based on our business philosophy, our overall basic policy is defined as follows:
“ We aim to be an attractive company that pursues the improvement of customer and employee satisfaction, with trusting relationships with suppliers and customers forming the basis of our corporate activities.” In addition to observing laws, regulations, and social norms on the basis of this overall basic policy, we set and implement goals and management programs for the following items and continuously improve the effectiveness of management systems.
Set improvement goals for each department and make an effort to achieve them.
Strive to understand customer needs, provide services and products that meet expectations, and aim at improving customer satisfaction.
We strive to comply with environmental laws, regulations, and other related standards while setting the following themes to promote pollution prevention.
We strive for the growth of all our team members and encourage their participation in management.
This policy is open to the public.
The MATSUO group is ISO9001 and ISO14001 accredited.